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RSS订阅原创 5 Building Blocks for Successful IT Self-Service
According to HDI research, over 80% of organizations have now invested in some form of IT self-service technology but only 17% of organizations believe they have realized expected ROI. It’s difficult ...
2019-08-15 18:28:26
6165
原创 How to Quickly Assess Your ITSM Maturity for Free
Benchmarking your ITSM capabilities can be difficult work but it’s a necessity for any top-notch IT organization. In order to plan for process improvements and set realistic goals, you need to know wh...
2019-08-15 18:21:19
5939
原创 4 Common Mistakes To Avoid When Implementing Knowledge Management
Current ITSM trends focus on Knowledge Management, Self-Service, and Self-Help. With this comes the uncertainty, and complexity, of implementing an effective and well-designed knowledge management pro...
2019-08-15 18:19:44
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原创 9 Ways ITAM Can Empower IT
IT asset management (ITAM)is the discipline of managing IT assets throughout their lifecycle. IfIT service management (ITSM)is primarily concerned with the efficient delivery of quality IT services...
2019-08-15 17:28:59
3918
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CCSP Study Guide and Practical Questions.pdf
2020-03-19
ISC.Premium.CCSP.by.VCEplus.512q_answers.pdf
2020-03-18
Isaca.Braindumps.CISA.v2019-10-24.by.Duncan.1179q.pdf
2019-11-01
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