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2004-10-27 20:47:00
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Process Measurement
if you want to single out the one management act that can make the greatest contribution to successful and enduring process management, it would be developing and installing a process-based measurement system
2011-12-11
如何做流程分析
A management approach that governs work flow in an organization. Instead of focusing on work within a given function, process management directs an organization’s focus – across business units – to a particular process.
A management approach that is focused on continuously improving process performance. It aligns processes with the organization's strategic goals
2011-12-11
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